Legal · कानूनी
Privacy Policy
गोपनीयता नीति
Last Updated · अंतिम अद्यतन: 4 August 2026
Welcome to ASTRO5. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
Information We Collect
हम क्या जानकारी एकत्र करते हैं
We may collect the following information depending on the service selected:
Full Name
Mobile Number and Email Address
Date, Time and Place of Birth
Consultation questions and session notes
Palm photographs (for Palmistry service)
Face photograph or selfie (for Face Reading service)
Other user-uploaded images relevant to the consultation
Education or occupation-related information (where provided)
Booking and payment information (processed securely through payment providers)
Consultation records and generated reports
Communication history
IP Address
Browser and Device Information
Cookies and Website Usage Data
How We Use Your Information
आपकी जानकारी का उपयोग
Your information may be used to:
Provide astrology and counselling services.
Process bookings and payments.
Prepare Vedic Astrology reports and consultations.
Respond to customer inquiries.
Improve our website and services.
Send booking confirmations and important service updates.
Prevent fraud and enhance website security.
Comply with legal obligations.
Data Protection
डेटा सुरक्षा
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure.
Confidentiality
गोपनीयता
We do not sell your personal data. Necessary information may be shared only with the authorised expert assigned to your consultation and trusted service providers required to deliver the service, process payments, maintain security, or comply with law.
Uploaded photographs, consultation information, and generated reports are stored securely and are accessible only to you and the expert assigned to your consultation. Data is retained for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce our policies. Upon an account-deletion request, your personal data will be removed from active systems in accordance with our deletion workflow, subject to any legal retention requirements.
Information may only be disclosed beyond the above if required by law or to protect our legal rights.
Cookies
कुकीज़
Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website performance.
You can manage or disable cookies through your browser settings.
Third-Party Services
तृतीय-पक्ष सेवाएं
We may use trusted third-party service providers for payment processing, website hosting, analytics, email communication, or customer support. These providers have their own privacy policies governing the handling of your data.
User Responsibilities
उपयोगकर्ता की जिम्मेदारी
Users are responsible for providing accurate personal and birth details. Incorrect information may affect the quality of consultations or reports.
Data Retention
डेटा प्रतिधारण
We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce our policies.
Your Rights
आपके अधिकार
Subject to applicable laws, you may request to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data where applicable.
Contact us regarding privacy-related concerns.
Changes to this Privacy Policy
नीति में परिवर्तन
ASTRO5 reserves the right to update this Privacy Policy at any time. Any changes will become effective immediately upon publication on this website.
Contact Us
संपर्क करें
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the official contact details available on the ASTRO5 website.
Our Commitment · हमारी प्रतिबद्धता
At ASTRO5, protecting your privacy is one of our highest priorities. We are committed to maintaining your trust by handling your personal information responsibly, securely, and transparently.
ASTRO5 — Knowledge That Inspires. Guidance That Empowers.