Legal
Terms & Conditions
Last updated: June 2026
Welcome to ASTRO5. Please read these Terms & Conditions carefully before using our website or booking any of our services. These terms govern your use of our platform and the services we provide. By accessing our website, you agree to be bound by these terms.
शर्तों की स्वीकृति
By accessing or using the ASTRO5 website (astro5.com) and its services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website immediately.
These Terms & Conditions constitute a legally binding agreement between you ("User") and ASTRO5 ("we", "us", "our"). Your continued use of our platform signifies your acceptance of any updates or revisions to these terms.
वेबसाइट उपयोग की पात्रता
Our services are available to individuals who are 18 years of age or older. By using this website, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
Minors may use our services only with the explicit consent and supervision of a parent or legal guardian. ASTRO5 reserves the right to verify eligibility and refuse service to anyone who does not meet these requirements.
सेवाओं की प्रकृति
ASTRO5 provides online Vedic Astrology, Palmistry, Face Reading, Numerology, and Personal Counselling services. All services offered by ASTRO5 are intended solely for guidance, spiritual insight, and personal reflection purposes.
These services are not a substitute for professional medical, legal, financial, psychological, or any other licensed professional advice. Our consultations are based on traditional knowledge systems and the personal expertise of our practitioners. Results may vary from person to person.
भविष्यवाणी की कोई गारंटी नहीं
ASTRO5 does not guarantee the accuracy, completeness, or reliability of any prediction, reading, or consultation provided through our platform. Astrology, Numerology, Palmistry, Face Reading, and Counselling are interpretive arts based on ancient wisdom and subjective analysis.
No practitioner at ASTRO5 will claim 100% accuracy in predictions. Any statement made during a consultation is an opinion or guidance — not a definitive forecast of future events. We strongly discourage users from making major life decisions based solely on our consultations.
निर्णयों की उपयोगकर्ता जिम्मेदारी
You are solely responsible for all personal, financial, legal, medical, and life decisions you make, regardless of any guidance received from ASTRO5. Our consultations are meant to provide perspective and clarity — the final decision always rests with you.
ASTRO5 shall not be held liable for any loss, harm, or consequence arising from decisions made based on our services. We encourage all users to exercise independent judgment and consult qualified professionals for serious matters.
उपयोगकर्ता द्वारा दी गई जानकारी की सटीकता
The quality and accuracy of our consultations — particularly Vedic Astrology — depend heavily on the accuracy of the information you provide, including date of birth, time of birth, and place of birth.
You agree to provide truthful, accurate, and complete information when booking or using our services. ASTRO5 shall not be responsible for inaccurate readings or consultations resulting from incorrect or incomplete information provided by the user.
बुकिंग और अग्रिम भुगतान नीति
All sessions must be booked in advance through our official website. Bookings are confirmed only upon receipt of full payment. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
ASTRO5 reserves the right to modify service pricing at any time. Confirmed bookings will be honoured at the price paid at the time of booking. In the event of a scheduling conflict on our end, we will offer a reschedule or full refund.
रिफंड एवं रद्दीकरण नीति
At ASTRO5, we are committed to providing a professional and transparent experience for every customer. Please read our Refund & Cancellation Policy carefully before booking any service.
अग्रिम भुगतान (Advance Payment)
All consultations, reports, and other services offered by ASTRO5 require full advance payment unless otherwise stated.
ग्राहक द्वारा रद्दीकरण (Cancellation by Customer)
Customers may request to cancel or reschedule an appointment before the scheduled consultation time. Approval of rescheduling is subject to availability. If the consultation has already started or the requested service has been delivered, cancellation will not be accepted.
रिफंड नीति (Refund Policy)
Refunds are generally not available in the following situations:
After a consultation has been completed.
After a Vedic Astrology analysis or report has been prepared or delivered.
After a Numerology, Palmistry, Face Reading, or Counselling session has been completed.
If the customer decides not to continue after booking.
If incorrect birth details or other inaccurate information are provided by the customer.
पात्र रिफंड (Eligible Refunds)
A refund may be considered only in the following cases:
Duplicate payment made for the same booking.
Verified technical failure that prevented ASTRO5 from providing the booked service.
Payment was successfully deducted, but the booking was not created due to a technical error.
Approved refunds will be processed using the original payment method.
प्रसंस्करण समय (Processing Time)
If a refund is approved, it will normally be processed within 7–10 business days, depending on the payment provider or bank.
पुनर्निर्धारण (Rescheduling)
If a consultation cannot be conducted due to unavoidable circumstances on the part of ASTRO5, the appointment will be rescheduled at a mutually convenient time.
संपर्क करें (Contact Us)
For any questions regarding cancellations or refunds, please contact us through the official contact details provided on the ASTRO5 website.
बौद्धिक संपदा अधिकार
All content on the ASTRO5 website — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the exclusive intellectual property of ASTRO5 and is protected under applicable Indian and international copyright laws.
You may not reproduce, distribute, modify, transmit, reuse, re-post, or use the content of this website for public or commercial purposes without the express written permission of ASTRO5. Unauthorised use of our intellectual property may result in legal action.
प्रतिबंधित गतिविधियाँ
Users are strictly prohibited from engaging in the following activities on or through the ASTRO5 platform:
Providing false, misleading, or fraudulent information
Harassing, threatening, or abusing our practitioners or staff
Attempting to gain unauthorised access to our systems or data
Using our services for any illegal, unlawful, or fraudulent purpose
Reproducing, scraping, or commercially exploiting our content without permission
Impersonating any person or entity
Uploading malicious code, viruses, or harmful content
Violation of any of the above may result in immediate suspension or permanent termination of your access to ASTRO5 services, without refund.
गोपनीयता
Your privacy is important to us. The collection, use, and protection of your personal information — including name, contact details, date of birth, and uploaded photographs — is governed by our Privacy Policy.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We do not sell or share your personal data with third parties for marketing purposes.
दायित्व की सीमा
To the fullest extent permitted by applicable law, ASTRO5, its founders, practitioners, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
Your use of or inability to use our services
Any decisions made based on our consultations
Inaccuracies in readings due to incorrect information provided by you
Technical failures, interruptions, or errors on our platform
Our total liability in any matter shall not exceed the amount paid by you for the specific service in question.
सेवा अस्वीकार या समाप्त करने का अधिकार
ASTRO5 reserves the right, at its sole discretion, to refuse, suspend, or terminate services to any user at any time, with or without notice, for reasons including but not limited to:
Violation of these Terms & Conditions
Abusive, threatening, or inappropriate behaviour
Fraudulent activity or misuse of the platform
Any conduct deemed harmful to our practitioners, staff, or other users
In cases of termination due to policy violation, no refund will be issued.
नियमों में परिवर्तन
ASTRO5 reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to the website.
It is your responsibility to review these Terms & Conditions periodically. Your continued use of our services after any changes constitutes your acceptance of the revised terms. The date of the most recent revision will be displayed at the top of this page.
शासी कानून
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
संपर्क जानकारी
If you have any questions, concerns, or grievances regarding these Terms & Conditions, please contact us:
Email: [email protected]
Website: astro5.com
WhatsApp: Available on our website
We aim to respond to all queries within 48 business hours.